Every year, students and staff from the Open University and Open University Students Association work together to develop a Student Charter at the OU, which highlights what we all expect from one another. As a member of the OU community, the Student Charter acts as a pledge that we all sign up to. We make a set of commitments to each other, including a commitment from the OU to support you on your learning journey. 

The Student Charter sets out the values and principles on which all our interactions and activities – as students and as staff, throughout our time with the OU – are based.

There are 12 values in the Student Charter, but which one of the these values is the most important to you in your OU life? Use the below list of values to let us know the most important value!

You can also see the full list of Student Charter values, including the values in Welsh, on the OU website.

  1. A 'Welcome' sign with some purple flowers next to it.

    We treat each other with courtesy, tolerance and respect, respecting the rights of individuals to hold different beliefs and views, and to express them appropriately in line with our commitments to freedom of speech and academic freedom.

  2. A crowd of students with their arms up in a lecture theatre.

    We actively support authentic student engagement in University decision-making, closing the feedback loop; and commit to building partnership between staff and students.

  3. A woman sat at a desk writing on a pad of A4 paper.

    We are committed to supporting the mental health and wellbeing of all members of our University community.

  4. A woman sat at a laptop, explaining things to three people stood behind her.

    As staff, we each play our role in enabling equitable high-quality learning and advancing knowledge and understanding through research and scholarly activity, ensuring every student is supported.

  5. The words 'Racism & hate have no place here' written on pink paper. A fountain pen is placed at the foot of the paper.

    We value diversity, anticipate and challenge inequalities, and commit to being an anti-racist, anti-discriminatory, accessible and inclusive University, so all feel a sense of belonging.

  6. A glass ball held between a thumb and forefinger on a riverside.

    We act ethically and transparently, providing and making use of fair and open means to deal with our concerns and grievances, learning from them.

  7. 'No bully zone' on a whiteboard – the word 'bully' is crossed out with a circle around it.

    We challenge and report bullying and harassment, and ensure that all members of our University community can work and study safely.

  8. A cup of tea and the Bible placed on the edge of a lake.

    As students, we share the responsibility for learning and commit to study, research and engage using the resources and support services available, upholding the highest standards of academic conduct and academic integrity.

  9. A whiteboard with notes written on it and post-its stuck onto it.

    We are committed to an economically and environmentally sustainable future for our University.

  10. 10 Value 4

    Two students sat next to each other in a funky bar – one of them has a laptop on his lap.

    We communicate with each other in ways which are clear, relevant, accurate and timely.

  11. 11 Value 5

    A group of people on a walk with their arms together, forming a circle.

    We actively support the Students Association to engage with all its members to foster a vibrant student community and to promote student interests.

  12. Six people with their arms in the air, silhouetted against the setting sun.

    We work to maintain and enhance the standards and reputation of our University, recognising the contributions that all members make to its success.


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